Privacy Policy

Effective Date: September 16, 2025

HILRS LLC (doing business as Globe LLC) ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services, including SMS communications. This Policy is intended to comply with applicable U.S. laws, including the California Consumer Privacy Act (CCPA) and the CAN-SPAM Act.

1. Information We Collect

2. How We Use Your Information

We use personal information to provide logistics and transportation services, confirm and manage orders and shipments, respond to customer inquiries, send service-related communications (including SMS), comply with legal obligations, analyze and improve website performance, and perform internal auditing and record keeping.

3. SMS Communications, Opt-in & Opt-out

By providing your mobile number and opting in, you expressly consent to receive SMS messages from HILRS LLC (doing business as Globe LLC) related to appointment reminders, account notifications, order confirmations, delivery updates, and customer support. Message frequency may vary. Standard message and data rates may apply.

How to Opt-In: You opt-in when you enter your mobile number in our web form and check the consent box, or when you provide your mobile number in a sales or service interaction and explicitly agree to receive SMS messages.

How to Opt-Out: Reply STOP to any SMS message from us to unsubscribe. After you send the SMS message "STOP", we will send a confirmation message and you will no longer receive marketing or service-related SMS messages from us. For help, reply HELP or contact us at +1 (380) 209-1890 or info@globellc.us.

Important SMS Disclosures: Message and data rates may apply. Message frequency may vary. Carriers are not liable for delayed or undelivered messages.

4. Sharing of Information

We do not sell personal information. Specifically, we do not share, sell, rent, trade, or disclose mobile opt-in data or SMS consent information with third parties, affiliates, or resellers for marketing or promotional purposes. Your mobile number and SMS consent are used only to deliver the services you explicitly consented to.

We may share limited personal information with the following parties when necessary to provide the services you requested:

5. Data Security

We maintain industry-standard physical, administrative, and technical safeguards to protect your information, including encrypted data storage, role-based access controls, vulnerability assessments, and secure payment gateways. While we strive to protect your information, no method of transmission over the Internet is 100% secure.

6. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal data, and to opt out of marketing communications. To exercise these rights, contact us at info@globellc.us.

7. Data Retention

We retain personal data only as long as necessary for operational, legal, and contractual purposes. Financial transaction records may be retained for up to seven (7) years to comply with accounting and tax obligations.

8. Cookies & Tracking

We use cookies and similar technologies to analyze traffic, improve functionality, personalize content, and maintain session security. You may control cookies via your browser settings; disabling cookies may affect site functionality.

9. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect or store information from minors. If we learn we have collected data from a child under 13, we will take steps to delete the information.

10. DBA & Legal Entity

This site and services are provided by HILRS LLC, doing business as Globe LLC ("Globe LLC"). HILRS LLC is the legal entity and the responsible party for all communications, including SMS messages, and is fully responsible for compliance with applicable carrier and legal requirements.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Effective Date" at the top will reflect the most recent revision. We encourage you to check this page regularly.

12. Contact Us

If you have questions about this Privacy Policy, please contact:

Email: info@globellc.us
Phone: +1 (380) 209-1890
Address: 6138 Willow Aster Glen, Grove City, OH 43123